Frequently Asked Questions

Q: What sets the Mosquitoes and More Mist Away System apart from other misting systems?

A: The patent pending Mist Away System is "The Original". It has a fully automated digital display panel. It's the only system of its kind to incorporate a level sensing float switch, agitator, pressure switch and 3-button remote control.

Q: What does the fully automated digital display do?

A: This cutting edge technology is the brain of the Mist Away System. While other control panels have been adapted from other industries, this control panel was designed and built exclusively for the Mist Away System.

Q: What does the level sensing float switch do?

A: The patent pending float switch is the only one of its kind in the industry that utilizes a probe rather than a tethered cord to relay the liquid level to the control panel. The low level LED indicator will display 7 different levels including 100%, 50%, 25% and empty.

Q: Other companies claim you don't need a float switch, why does your system need one?

A: Even if the pump claims to have a run/dry capability, for safety reasons you would never want your pump to run in the dry position. This will not only damage pump seals over a period of time, it will also void the manufacturer's pump warranty.

Q: Why do I want an agitator?

A: Even chemicals that have emulsifiers, which are designed to keep the products in suspension, separate over time. With an agitator, the insecticide stays well-blended for a consistent spray every time.

Q: What are the functions of the remote control?

A: The 3-button remote control enables you to turn the system on or off as well as mist in between mist cycles.

Q: How safe is pyrethrum?

A: Our recommended pyrethrum insecticides are derived from natural chrysanthemum flowers and are considered to be very low in toxicity. Pyrethrum is considered a "general use" insecticide and is biodegradable. Pyrethrum has been used for decades in the post-harvest treatment of fruits and vegetables as well as treatment for insect sensitive foods like tomatoes as they are transported to supermarkets. Research has shown pyrethrum to be a very safe alternative, even safer than Deets, but we still recommend avoiding direct exposure during the misting cycle.

Q: Is it harmful to pets or children?

A: Pyrethrum insecticides have been used in agricultural and equine applications for a quarter century with no known harmful effects. Other over-the-counter insecticides contain petroleum distillates, oils and solvents that can be harmful.

Q: Will the product hurt my plants?

A: Our recommended pyrethrum insecticides (Hydro Py-300 and RipTide) do not contain petroleum distillates, which cause photo toxicity. This is not true of other pyrethrin products.

There are some ultra-sensitive plants that are slightly more susceptible to damage and we will design your system to be effective around these types of plants without killing them.

Q: Will the pyrethrum stain or leave a sticky film?

A: No, Hydro Py-300 and RipTide are completely biodegradable and never leave a sticky film or residue. However, synthetic pyrethrins, which contain oil, will leave a sticky residue. Also, synthetic pyrethrins, known as pyrethroids, have a tendency to stain certain surfaces.

Q: You mention "pyrethrins" and synthetic pyrethrins "pyrethroids". Will these be used in my residential system?

A: The only time we would recommend the synthetic versions of pyrethrum, known as pyrethrins, would be in the applications of horse stable and dog kennels. Most systems designed for horses will have the chemical misting directly over the stall, so it adheres to the horse's hair, before it goes out to feed. If the horses were misted with the water based pyrethrins (Hydro Py-300 or RipTide), the chemical would break down within 15-20 minutes of exposure to UV light and be less effective than oil based pyrethroids in controlling mosquitoes and the deadly diseases they carry.

In residential applications, the natural water based, pyrethrums are more than adequate at controlling insects, so there is not aneed for oil-based pyrethrins.

Q: How long will it take for the system to work and be effective?

A: The knockdown effect of unwanted insects begins instantly with the first mist. We will set the system up to mist one or two extra cycles during the first two weeks, due to the two-week life cycle of mosquitoes. After the initial two week program, the system will go into a maintenance mode of only a few mist cycles a day. We guarantee you will notice an almost 100% reduction of insects by the end of the first two weeks.

Q: What does it cost to maintain the system?

A: The cost varies depending on the number of nozzles, the frequency of mist cycles, the duration of each cycle and the type of insecticide.

Q: How many times will the system mist?

A: Two to three times a day for 30-40 seconds each cycle is adequate for most yards.

Q: How often do I have to refill the system?

A: This will also depend on the size of your system and frequency of mists. We will supply you with a consumption chart that will give you a better idea, but the typical 55-gallon system, when used according to the programmed schedule, will last 2-3 months between refills.

Q: Can I turn the system off if I don't want it to mist?

A: Yes, you can either use the remote (option) or the control panel.

Q: What does the rain sensor do?

A: The rain sensor is an option that will shut the system down while it's raining outside. This helps to prevent wasted mist cycles and prolong the time between refills. With our remote option, you can override the rain system if you choose to mist shortly after the rain stops, or the rain sensor will tell the system when to start back up.

Q: How do I know when the system is empty?

A: The low level LED indicator will display "empty".

Q: How "automatic" is the automatic Mist Away System?

A: Our system is fully automatic. You simply set the frequency and duration of mist cycles and the system does the rest.

Q: What maintenance is required?

A: Our quarterly maintenance program offers a 100% lifetime warranty on all parts and labor for anything that goes wrong with the system.

During each inspection, we will:

- Check the pump, motor, and electronic control board to ensure that the system is working at its maximum potential

- Replace any malfunctioning parts at no charge, motor, pump, cover etc.

- Clean all filters and the pump

- Check risers and lines to ensure all are properly buried

- Replace clogged nozzles and/or clean nozzles causing chemical drip

- Adjust system throughout year so that mist times coordinate with dusk.

Q: What type of warranty does the system have?

A: The system carries a 1 year limited manufacturer’s warranty..

Q: Can I take my system with me if I move?

A: Yes, even though the system may bring you a higher selling price when you choose to sell, it can be relocated.

Q: What kind of protection does the Mist Away System offer?

A: The Mist Away System comes with product liability insurance. Be sure to see if other misting systems carry this type of insurance.